IRISÉ

IRISÉ (아이리제) The 4th Single [TRAUMA] video call event

Event date

Nov 10, 2026 (Tue) 5 PM KST. 10 winners.

This event is a group video call with IRISÉ and Takanashi Kiara. One selected winner takes part for a set time.

• The video call runs on Discord. Prepare a device that can make video calls in advance.

How to enter

• Entry period: Oct 16, 2026 (Fri) 3 PM ~ Oct 18, 2026 (Sun) 11:59 PM KST. Only purchases completed within the entry period count.
• Store: Musicart Online Mall. KOR: www.musicart.kr, ENG: en.musicart.kr, CHN: cn.musicart.kr, JPN: jp.musicart.kr
• How to enter: During the entry period, buy IRISÉ The 4th Single [TRAUMA (Feat. Takanashi Kiara)] STAYG ALBUMS ver. at Musicart Online Mall. 10 winners are drawn from the customers who bought it.
• Winner announcement: Oct 19, 2026 (Mon) 3 PM KST or later. Check the winners notice board on the Musicart website (KOR) / musicart.kr.

Special gift (winners)

1. A group video call with IRISÉ and Takanashi Kiara
2. 1 album personally signed by IRISÉ

Video call event instructions

• This event is a group video call with IRISÉ and Takanashi Kiara. One selected winner takes part for a set time.
• The video call runs on Discord, using the account information you provide.
• Prepare a device that can make video calls in advance. A desktop computer or laptop is highly recommended.

1. Prepare your device and wait for your turn.

• Winners prepare the device they will use for the video call in advance and wait for their turn.
• The event starts at the scheduled start time and runs in the order of the winners' assigned numbers. The order may change depending on on-site circumstances.

1. Join the video call when you receive a call.

• Only the selected winner may take part. If someone else takes part, or two or more people join, the call ends immediately.
• If the conversation is judged inappropriate, the call may end and you may be barred from continuing the event.

1. End the video call.

• If you do not end the call within the allotted time, it ends automatically.

Video call guidelines

1. Entry is complete only after you provide the participant's information. Make sure it is accurate and belongs to the person who will take part.

• The event runs on the Discord account you provide at entry. You cannot change the Discord account or channel after submitting. (Discord > Settings > Account > Account Information > Username)
• Read the guidelines and enter only if you can take part at the scheduled time.

1. Only the selected winner may take part in the group video call.

• If you cannot show a valid ID, or the name on the ID does not match the winner's name, you cannot take part. Winners must prepare a valid ID for identity verification.
• Accepted IDs for Korean minors: passport, youth ID card, or confirmation of youth ID card application.
• Accepted IDs for Korean adults: resident registration card, driver's license, passport, or mobile ID issued through Government24, the Ministry of the Interior and Safety, the National Police Agency, or PASS.
• Accepted IDs for foreign nationals: passport or alien registration card.
• No other IDs are accepted, including student IDs, resident registration certificates and photocopies.
• Photos of IDs, printed copies and screenshots of mobile IDs are not accepted.
• Except for Korean minors, winners cannot use a student ID (including university) for identity verification.
• Only valid, unexpired physical IDs are accepted.
• If you cannot show a physical ID, or your name does not match the name you gave at entry, you cannot take part. Korean nationals must enter their names in Korean. Foreign nationals must enter their names in English exactly as shown on their passport or alien registration card.
• If ticket transfer or ID forgery or alteration is suspected, additional verification may be required.

1. The event starts at the time announced in a later notice and runs in the order of the winners' assigned numbers. Check your assigned time in advance and be ready before your turn.

• Before the event on the day, test calls are made to winners through the Discord accounts they registered.
• The timing of test calls may vary depending on on-site circumstances.
• When it is your turn, the video call starts through the same Discord channel used for your test call.

1. The video call event runs in order over Discord video calls.

• If staff cannot reach a winner during the event, or the winner has trouble using the Discord app, staff cannot help. Enter only if you can take part without difficulty at the scheduled time.

1. If you have network or device problems, or the call fails or drops because of the network, another call may not be possible. Check your network connection, camera and audio settings in advance.
2. Video calls run at the scheduled time in the order announced with the winner announcement. Event instructions are sent through Discord before the event on the day. Check the message and wait for instructions.
3. If staff cannot reach a winner two or more times during their turn, one more attempt is made at the end of the event. If that last attempt fails, the winner cannot take part.
4. If a winner declines the call or ends it without permission during their turn, they count as unable to take part and the call does not resume.
5. All winners get the same time (3 minutes). Staff may end calls that run over.
6. Only the winner may appear on screen. If another person joins or takes part for the winner, the call may be ended.
7. Requests that put undue pressure on the artist, personal questions and questions that may cause misunderstandings are not allowed.

• If the conversation is judged inappropriate, staff may stop the event.

1. The autograph on the signed album may be personalized with the winner's real name or nickname in Korean or English.
2. Do not start calls to the event organizer. Staff may step in if behavior not covered in these guidelines disrupts the event.
3. A member may be unable to take part because of unavoidable circumstances or schedule conflicts. Absences may be announced shortly before the event.
4. The event may be partly or entirely changed or canceled without prior notice, depending on the organizer's circumstances.
5. Live streaming during the event is strictly prohibited. Selling or trading video call recordings or data is also prohibited. The event may end immediately if this is detected.
6. You may be barred from taking part if your actions interfere with the event, including situations not covered in these guidelines.

Important notes for event entry

• This product includes an entry right. Entry is completed automatically after purchase, so albums bought for the event cannot be canceled or refunded for any reason. If you do not agree, do not buy. Buy carefully.
• Event products cannot be withdrawn from the purchase contract. Minors must buy with the consent of a legal guardian (applies to anyone born in 2008 or later).
• Applicant information cannot be changed after winners are announced. Check all information before you enter.
• Winners are drawn from the information entered at purchase. If buying for someone else, enter the information of the person who will take part, not the buyer's.
• Multiple orders with the same applicant information during the entry period are combined and counted as entries under the same applicant.
• All albums bought for the event, including those bought by winners, ship in order after the event ends.
• Personal information collection and use: when you enter, your information is provided as follows to check duplicate winners and run the event.
  • Items provided: name, contact number available for calls, date of birth, Discord ID, email address, nationality
  • Purpose: to run the IRISÉ The 4th Single [TRAUMA] event
  • Recipients: Musicart Co., Ltd., PARABLE Inc., COVER Corp.
  • Retention and use period: destroyed once the purpose is achieved
• All albums bought for this event count toward Hanteo Chart.
• Inquiries: Musicart website Q&A or My Shopping > 1:1 Inquiry / musicart_cs@naver.com. Customer service hours: 11 AM-5 PM KST (lunch break 12 PM-1:30 PM KST). Closed on Saturdays, Sundays and public holidays.