Kyuhyun

Kyuhyun EP [CONTINUE] pre-order photocard event

Event info

• Sales period: Oct 30 - Nov 10, 2026 (KST)
• Winners announced: Nov 11, 2026 15:00 (KST)
• Pre-order product.
• Release date: Nov 11, 2026 (KST)
• Sales period (exact): Oct 30, 2026 14:00 (KST) - Nov 10, 2026 23:59 (KST)
• Albums bought through this product count 100% toward Hanteo Chart, Circle Chart and Music Bank chart sales, both online and offline.

Options

• Random: ₩18,600. 1 Kyuhyun EP [CONTINUE] (HERE Ver. / NEXT Ver.), 1 of 2 random; 1 unpublished photocard, 1 of 3 random; and 1 SPECIAL GIFT entry ticket.
• Set: ₩37,200. 2 Kyuhyun EP [CONTINUE] albums (HERE Ver. / NEXT Ver., 1 set); 2 unpublished photocards, random out of 3; and 2 SPECIAL GIFT entry tickets.

Event details

Entry period: Oct 30, 2026 (Fri) 14:00 - Nov 10, 2026 (Tue) 23:59 KST

Winners announced: After Nov 11, 2026 (Wed) 15:00 KST, on the Makestar event page and by individual notice to winners

How to enter: Winners are chosen from people who buy Kyuhyun EP [CONTINUE] (HERE Ver. / NEXT Ver.) on this event page during the entry period.

SPECIAL GIFT winners: 3

• The number of entries is unrelated to the number of orders. You get one entry for every album you buy in this event. Example: buy 10 items and get 10 entry tickets; buy 24 items and get 24 entry tickets.
• Orders marked payment complete are entered automatically. If you place several orders, you are entered as many times as the total quantity you bought.
• You still receive the Makestar perks if you choose not to enter.
• Entries are based on the event entry info you type when ordering (name, date of birth, phone number, messenger and ID).

Makestar perks

For all entrants

1. 1 unpublished photocard

• 1 random card per album, 1 of 3
• Buy 3 albums in one order to get a non-duplicate photocard set

SPECIAL GIFT: 3 of the entrants are chosen to receive 1 signed photocard (random version).

• Same image as the entrant photocard

Notes for all buyers

The organizer is not responsible for problems caused by not reading the notes below.

1. Items bought during the entry period cannot be cancelled or refunded at your own discretion after entry closes. Only cancellations requested by Nov 10, 2026 (Tue) 23:59 KST are possible, and later requests cannot be cancelled or refunded. Cancelling also removes you from the draw, so check before you buy.
2. After winners are announced, customer service never changes the entrant's real name, contact details or video call channel ID. When you order, check that you put the entrant's real name as the orderer name and the entrant's email as the orderer email. Also check that your info lets you take part and that your phone number can receive calls.
3. To check duplicate wins and run the event, personal information is collected and provided as follows.

• Items collected: name, phone number, date of birth, video call channel IDs, etc.
• Purpose: confirming winners and running the event <Kyuhyun EP [CONTINUE] PRE-ORDER PHOTOCARD EVENT>
• Recipients: Makestar, Makestar, Antenna
• Retention: destroyed within 1 year after the event ends

1. The event may be changed or cancelled without prior notice at the organizer's discretion.
2. This product includes an entry ticket for the winner draw, and the ticket loses its value when entry closes. So after sales close, refunds for a change of mind are not possible.

• Purchased items and rewards are produced and shipped in order after the event ends.

Process from sale to delivery

Makestar exclusive rewards go into production right after the pre-order period ends, once quantities are fixed.

• Exception: for events held overseas, shipping starts after the on-site event ends.
• Step 1: You can order until Nov 10, 2026 (Tue) 23:59 KST.
• Step 2: Right after the event ends, quantities are fixed and production of Makestar exclusive rewards (including perks) begins. Production takes about 1 to 2 weeks on average.
• Step 3: Worldwide shipping begins. The shipping schedule may shift slightly depending on production time and circumstances.

Sales, exchange and shipping info

Makestar exclusive rewards are pre-order items. Production begins right after sales end, once quantities are fixed. For events held overseas, shipping starts after the on-site event ends.

1. Missing or damaged items

Take photos, and an unboxing video if possible, that show whether anything is missing or damaged. Submit them to customer service within one week of delivery so an additional shipment or exchange can be reviewed.

• Take photos or video when you first receive the parcel and unbox it.
• Take photos or video of the packaging after opening the box.
• Take photos or video that show all components.
• If a component inside the album is damaged, an exchange can take 4 to 12 weeks.
• Exchanges are not possible if 7 days have passed since receipt (per the tracking record) or if no video is attached. This also applies if you used a freight forwarder.
• Returns or exchanges sent with a courier other than the designated one are automatically sent back.
• Even if damage or missing items are confirmed, an exchange or reshipment may not be possible if there is no stock.

2. Domestic shipping

• Jeju and remote island areas may incur an extra shipping fee.

3. International shipping

• Customs duties may apply depending on the country, and the buyer pays them.
• Depending on the country, the courier may contact you separately about duties before delivery.
• If duties are not paid within a set period, the item may be discarded automatically and cannot be reshipped.
• If customs clearance is not completed, the item may be discarded automatically and cannot be reshipped.
• Undervaluation is not supported. Notes in the remarks field are not applied.

4. How to get a refund

• If you need a refund within the refund period, request it directly from your order history.
• Profile picture (top right) - Shipping/Orders - Order history - Cancel

Random items

If an agency album includes random components, each one has an equal chance.