Chaeryeong (ITZY)

Chaeryeong (ITZY) <Lovesick> pre-order meet and call event

Event info

• Sales period: Oct 30 - Nov 4, 2026 (KST)
• Winners announced: Nov 4, 2026 17:00 (KST)
• Fansign: Nov 13, 2026 19:30 (KST)~
• Special offline event: Nov 13, 2026 20:30 (KST)~
• Video call: Nov 13, 2026 21:30 (KST)~
• Release date: Nov 9, 2026 (KST)
• Sales period (exact): Oct 30, 2026 14:00 (KST) - Nov 4, 2026 14:00 (KST)
• Pre-order product.
• Albums bought through this product count 100% toward Hanteo Chart, Circle Chart and Music Bank chart sales, both online and offline.

Options

Each option costs ₩18,600 and includes 1 Chaeryeong (ITZY) <Lovesick> album (1 of 2 random), 1 unpublished selfie photocard (1 of 3 random) and 1 entry ticket.

• For the in-person fansign: photocard in cheese ver.; fansign entry ticket
• For the 1:1 special offline event: photocard in squirrel ver.; special offline event entry ticket
• For the video call: photocard in chocolate ver.; video call entry ticket

Event details

Schedule

• Part 1, in-person fansign: Nov 13, 2026 (Fri) 19:30 KST
• Part 2, 1:1 special offline event: Nov 13, 2026 (Fri) 20:30 KST
• Part 3, individual video call: Nov 13, 2026 (Fri) 21:30 KST
• The event schedule may change depending on the artist's schedule.
• The event may be changed or cancelled without prior notice at the organizer's discretion.

Location: Entry time and the detailed venue for the 1:1 special offline event and the in-person fansign are announced separately to winners only.

Entry period: Oct 30, 2026 (Fri) 14:00 - Nov 4, 2026 (Wed) 14:00 KST

Winners announced: After Nov 4, 2026 (Wed) 17:00 KST, on the Makestar event page and by individual notice to winners

How to enter: Winners are chosen from people who buy Chaeryeong (ITZY) <Lovesick> on this event page during the entry period.

• Part 1, in-person fansign: 30 winners in total
• Part 2, 1:1 special offline event: 5 winners in total
• Part 3, individual video call: 15 winners in total (including 3 special)
• You can enter parts 1, 2 and 3 together, and you can win more than one part.
• The number of entries is unrelated to the number of orders. You get one entry for every album you buy in this event. Example: buy 10 items and get 10 entry tickets; buy 24 items and get 24 entry tickets.
• Orders marked payment complete are entered automatically. If you place several orders, you are entered as many times as the total quantity you bought.
• You still receive the Makestar perks if you choose not to enter.
• The venue is announced individually, by email, only to winners 1 to 3 days before the event.
• If you live in the event region, you can verify your identity with an official ID card instead of a passport.
• Entries are based on the event entry info you type when ordering (name, date of birth, phone number, messenger and ID).
• The name written in your album is the Starmaker name you typed at purchase. Only Korean (up to 5 characters) or English (up to 10 characters) is possible. Requests for modifiers, drawings, symbols or P.S. notes, whether through brackets in the Starmaker name or in a request field, are not applied. The Starmaker name cannot be changed after sales end. If it is not written in the required format, your real name is used instead.
• After the entry period ends, requests to change applicant or messenger info are never accepted. If a wrong entry makes it hard to verify you on the event day, you will be told you cannot take part. Makestar is explaining this because past change requests caused operational difficulties.

Shipping: Shipping starts in order after the on-site event ends.

Makestar perks

For all in-person fansign entrants

1. 1 unpublished selfie photocard (cheese ver.)

• 1 random card per album, 1 of 3
• Buy 3 albums in one order to get a non-duplicate photocard set

For in-person fansign winners

1. Fansign admission ticket
2. 1 album signed with your name (one of the albums you bought)
3. 1 signed photocard (cheese ver.)

• Same image as the entrant perk

SPECIAL GIFT 02: 5 of the fansign winners are chosen to receive 1 signed Polaroid.

For all 1:1 special offline event entrants

1. 1 unpublished selfie photocard (squirrel ver.)

• 1 random card per album, 1 of 3
• Buy 3 albums in one order to get a non-duplicate photocard set

For 1:1 special offline event winners

1. 1:1 special event admission ticket (5 minutes)
2. 1 wine glass decorated together with Chaeryeong

• Not provided if you do not attend the event.

For all video call entrants

1. 1 unpublished selfie photocard (chocolate ver.)

• 1 random card per album, 1 of 3
• Buy 3 albums in one order to get a non-duplicate photocard set

For individual video call winners

1. 1:1 video call with Chaeryeong
2. 1 album signed with your name (one of the albums you bought)
3. 1 signed photocard (chocolate ver.)

• Same image as the entrant perk

SPECIAL EVENT

3 of the individual video call winners are chosen for a 3-minute video call.

• You are entered into the SPECIAL EVENT automatically when you enter the video call event.
• If you win the SPECIAL EVENT, the video call you entered is replaced by the SPECIAL EVENT.
• The SPECIAL EVENT is held last in the video call event.

For individual video call winners (SPECIAL EVENT winners)

1. 1:1 video call with Chaeryeong (3 minutes)
2. 1 album signed with your name (one of the albums you bought)
3. 1 signed photocard (chocolate ver.)

• Same image as the entrant perk

1. 1 Polaroid with a requested pose, signed

• The pose requested by the winner is photographed. An unreasonable pose request is changed to an ordinary pose.

Entrant info notes

• If you live abroad, write your own contact number with the country code, not a freight forwarder's or someone else's number. Makestar is not responsible for any disadvantage caused by a number that cannot be reached.

1. When you order, write the entrant's real name and the entrant's email in the order info. Foreign entrants write the name in English as on the passport and include the country code in the phone number.
2. Entries are based on the event entry info you type when ordering (name, phone number, date of birth, messenger and ID), not on your member profile. International applicants must apply using the English name exactly as it appears on their passport.

• To change entry info before the deadline, cancel the existing order and buy again.
• Customer service cannot change entrant info.

1. Only the winner can take part, and contact details and info cannot be changed after you enter. Enter accurate info when you order. Nicknames and aliases are not accepted. Use your real name.
2. Enter info for only one person per order. If you enter info for two or more people, only one is recognized as the entry info, per the organizer's criteria. The organizer is not responsible for problems caused by not reading this.
3. The video call event is held only on Line and Discord.
4. Make sure the messenger ID you enter allows friend search and friend requests. Makestar is not responsible for problems if the messenger info you gave cannot be added or registered.

Video call event notes

• From Apr 13, 2026, minors under 14 cannot enter or take part in events. Notice: https://www.makestar.com/notice/500935
• The video call event is held only on Line and Discord.

1. The event is held on the video call channel ID you provided. The messenger and ID cannot be changed after you enter.
2. The artist and the winner hold the video call, and the call ends when the set time is up.
3. One day before the event and on the day it starts, an event confirmation message is sent through the messenger channel you entered. Reply to the request to confirm your info and the friend request message.
4. If you do not answer, reject or hang up on your turn twice or more, you get one more call at the very end. If the call still does not connect, the video call cannot take place and you are told it cannot be held again.
5. Problems with the winner's network connection or device settings may make the event hard to run.

• If the call fails to connect or is cut off because of the network, it may not be possible to redo it. Check your network, screen and audio settings in advance.

1. If you reject the call or hang up on your turn, it is treated as not taking part and the call cannot go ahead.
2. If the winner does not end the call, the staff may end it by force as the schedule requires.
3. Do not ask the artist private questions or make unreasonable requests. For swearing, blame or inappropriate behavior, the staff may end the call by force.
4. For smooth running, do not call or contact the organizer. Calling back means you may be barred from the event.
5. ID is checked before the event starts. Have your ID ready.

• No other means of verification works. Only a physical ID card with a photo is accepted. Photos, scans, and copies or certificates of registration are never accepted.
• If you cannot be verified, for example because you do not have your ID, you cannot take part.
• Adults: resident registration card, driver's license, passport, alien registration card
• Minors aged 14 or older: middle or high school student ID, passport, nationally recognized certificate showing date of birth
• Only IDs that have not expired are accepted.

1. Only the winner can take part. If the call connects with someone other than the winner, or two or more people take part, the call may be ended by force.
2. The name written in your album is the Starmaker name you typed at purchase. Only Korean (up to 5 characters) or English (up to 10 characters) is possible.

• Requests for modifiers, drawings, symbols or P.S. notes, whether through brackets in the Starmaker name or in a request field, are not applied.
• The Starmaker name cannot be changed after sales end. If it is not written in the required format, your real name is used instead.
• Makestar is not responsible for situations caused by not reading this notice.
• Makestar is not responsible for accidents caused by ignoring the notes above or the staff's instructions.
• This event may be partly changed or cancelled without prior notice.

In-person fansign notes

This event is held in Korea. Enter only if you can attend on site.

• From Apr 13, 2026, minors under 14 cannot enter or take part in events. Notice: https://www.makestar.com/notice/500935

1. ID is checked before entry. Have your ID ready.

• No other means of verification works. Only a physical ID card with a photo is accepted. Photos, scans, and copies or certificates of registration are never accepted.
• If you cannot be verified, for example because you do not have your ID, you cannot take part.
• Adults: resident registration card, driver's license, passport, alien registration card
• Minors aged 14 or older: middle or high school student ID, passport, nationally recognized certificate showing date of birth
• Only IDs that have not expired are accepted.

1. Winner check-in and number tickets are available from 30 minutes before the event starts. Seats are assigned by a draw on site.
2. Winner check-in and entry are possible only at the set times. If you are late, you cannot enter or take part.
3. Buying on someone's behalf is allowed, but only the person who entered can attend. Winning tickets cannot be transferred or sold. If a transfer or identity theft is found, you are removed from the venue and excluded from all of that artist's later events.
4. Sit at your numbered seat before the event starts. Moving seats after entry is strictly limited. If you stand up, change seats on your own or move seats, you may be removed.
5. Your ID (with date of birth and photo) is checked once more before you go on stage, so bring it.
6. Makestar is not responsible for disadvantages caused by not following the staff, such as arguing with other fans, swapping number tickets, moving seats or not lining up in order. You are treated as not wanting to take part and removed.
7. If you leave the venue without permission, you cannot re-enter.
8. The only gift allowed is a handwritten letter. Any other gift is returned to the person who handed it over.

• You can give the artist a handwritten letter, but not directly, for safety. Use the letter box or the staff.

1. For the artist's safety, the staff check every item you bring on stage beforehand. Items that could harm the artist, or that have patterns that cannot be identified, cannot be taken on stage.

• Props judged unsuitable for filming may not be passed on or used. The artist may not be able to use every prop received, depending on the situation on site.
• You cannot submit soap bubbles, confetti, fireworks, personal cheering items, items with patterns that cannot be identified, or electronic devices that can film or record.
• No food or drink can be handed over.
• All props are returned after the fansign ends. Props not collected at the set return time are discarded, and Makestar is not responsible for loss.
• You cannot put a prop on the artist yourself.

1. You can take photos and videos from your own seat during the event, but all filming and recording is banned once you move to take part. When you move, leave camera gear, phones, earphones and other electronics at your seat to avoid misunderstandings.

• If you are caught filming, recording or using electronics during the event, you may be barred from taking part, have your data deleted on site and be removed.
• Makestar is not responsible for damage to filming or recording devices when they are taken to delete data.

1. Flash, AF assist light and strobe light are banned when taking photos.
2. Photos and videos, as well as selfie sticks and tripods, are allowed only at your own seat. You may be asked to stop if you go over a proper height and bother other attendees.
3. Live streaming on social media during the event is banned. If caught, you are removed whether or not you take part in the event.
4. No doodles or stickers directly on skin, and no physical contact such as hand touching. If you go too far or use inappropriate words toward the artist, the staff may take action. If you continue after a warning, you may be removed.
5. You cannot use writing tools other than the ones provided, and you cannot ask the artist to sign or doodle with your own.
6. You can get a signature only once, in the album prepared on site. Anything other than the album, such as photocards and personal belongings, is taken by the staff.

• No signatures on photocards, posters, albums, phone cases or other personal belongings

1. You can get one signature in the album. Stick a TO Post-it on it beforehand. If you keep changing albums or names while getting signatures, you may be disadvantaged at later fansigns.

• Names can be written only in Korean or English.
• Mark the page to be signed with a Post-it or index tab beforehand.
• Question Post-its, requests and demands are not allowed (for example, asking for a drawing or a P.S.).

1. There are no P.S. messages from the artist at this event.
2. There are no Post-it questions.

• Show good manners toward the artist. If inappropriate words and behavior toward the artist are serious or keep repeating, the staff may remove you.
• Take care of your valuables. The organizers are not responsible for damage, loss or theft of belongings caused by your own carelessness.
• Makestar is not responsible for accidents caused by ignoring the notes above or the staff's instructions.
• This event may be partly changed or cancelled without prior notice.

Special offline event notes

This event is held in Korea. Enter only if you can attend on site.

• From Apr 13, 2026, minors under 14 cannot enter or take part in events. Notice: https://www.makestar.com/notice/500935

1. ID is checked before entry. Have your ID ready.

• No other means of verification works. Only a physical ID card with a photo is accepted. Photos, scans, and copies or certificates of registration are never accepted.
• If you cannot be verified, for example because you do not have your ID, you cannot take part.
• Adults: resident registration card, driver's license, passport, alien registration card
• Minors aged 14 or older: middle or high school student ID, passport, nationally recognized certificate showing date of birth
• Only IDs that have not expired are accepted.

1. Winner check-in and number tickets are available from 20 minutes before the event starts. Seats are assigned by the numbers announced beforehand.
2. Winner check-in and entry are possible only at the set times. If you are late, you cannot enter or take part.
3. Buying on someone's behalf is allowed, but only the person who entered can attend. Winning tickets cannot be transferred or sold. If a transfer or identity theft is found, you are removed from the venue and excluded from all of that artist's later events.
4. Makestar is not responsible for disadvantages caused by not following the staff, such as arguing with other fans, swapping number tickets, moving seats or not lining up in order. You are treated as not wanting to take part and removed.
5. If you leave the venue without permission, you cannot re-enter.
6. Take part in the order of your own number.

• If you swap number tickets, or do not line up in your order or follow the staff despite their guidance, you are treated as not wanting to take part and removed.
• Makestar is not responsible for any problem caused by not standing in your number order. Follow the staff.

1. You cannot hand over fan items at this event.
2. You can set up a camera behind your seat during the special offline event, but you cannot bring filming or recording devices to the event table.
3. Live streaming on social media during the event is banned. If caught, you are removed whether or not you take part in the event.
4. No doodles or stickers directly on skin, and no physical contact such as hand touching. If you go too far or use inappropriate words toward the artist, the staff may take action. If you continue after a warning, you may be removed.
5. Even for things not listed above, if you act in a way judged to disrupt the event on the day, you may be removed by force and sanctioned whether or not you take part.
6. Makestar is not responsible for situations caused by not reading this notice.

• Show good manners toward the artist. If inappropriate words and behavior toward the artist are serious or keep repeating, the staff may remove you.
• Take care of your valuables. The organizers are not responsible for damage, loss or theft of belongings caused by your own carelessness.
• Makestar is not responsible for accidents caused by ignoring the notes above or the staff's instructions.
• This event may be partly changed or cancelled without prior notice.

Notes for all buyers

The organizer is not responsible for problems caused by not reading the notes below.

1. Items bought during the entry period cannot be cancelled or refunded at your own discretion after entry closes. Only cancellations requested by Nov 4, 2026 (Wed) 14:00 KST are possible, and later requests cannot be cancelled or refunded. Cancelling also removes you from the draw, so check before you buy.
2. You can enter more than once and win more than once.

• Buying on someone's behalf is allowed, but only the winner can take part in the event. No one can attend on the winner's behalf.

1. After winners are announced, customer service never changes the entrant's real name, contact details or video call channel ID. When you order, check that you put the entrant's real name as the orderer name and the entrant's email as the orderer email. Also check that your info lets you take part and that your phone number can receive calls.
2. To check duplicate wins and run the event, personal information is collected and provided as follows.

• Items collected: name, phone number, date of birth, video call channel IDs, etc.
• Purpose: confirming winners and running the event <Chaeryeong (ITZY) <Lovesick> PRE-ORDER MEET&CALL EVENT>
• Recipients: Makestar, Makestar, JYP Entertainment
• Retention: destroyed within 1 year after the event ends

1. The event may be changed or cancelled without prior notice at the organizer's discretion.
2. This product includes an entry ticket for the winner draw, and the ticket loses its value when entry closes. So after sales close, refunds for a change of mind are not possible.

• Purchased items and rewards are produced and shipped in order after the event ends.

Process from sale to delivery

Makestar exclusive rewards go into production right after the pre-order period ends, once quantities are fixed.

• Exception: for events held overseas, shipping starts after the on-site event ends.
• Step 1: You can order until Nov 4, 2026 (Wed) 14:00 KST.
• Step 2: Right after the event ends, quantities are fixed and production of Makestar exclusive rewards (including perks) begins. Production takes about 1 to 2 weeks on average.
• Step 3: Worldwide shipping begins. The shipping schedule may shift slightly depending on production time and circumstances.

Sales, exchange and shipping info

Makestar exclusive rewards are pre-order items. Production begins right after sales end, once quantities are fixed. For events held overseas, shipping starts after the on-site event ends.

1. Missing or damaged items

Take photos, and an unboxing video if possible, that show whether anything is missing or damaged. Submit them to customer service within one week of delivery so an additional shipment or exchange can be reviewed.

• Take photos or video when you first receive the parcel and unbox it.
• Take photos or video of the packaging after opening the box.
• Take photos or video that show all components.
• If a component inside the album is damaged, an exchange can take 4 to 12 weeks.
• Exchanges are not possible if 7 days have passed since receipt (per the tracking record) or if no video is attached. This also applies if you used a freight forwarder.
• Returns or exchanges sent with a courier other than the designated one are automatically sent back.
• Even if damage or missing items are confirmed, an exchange or reshipment may not be possible if there is no stock.

2. Domestic shipping

• Jeju and remote island areas may incur an extra shipping fee.

3. International shipping

• Customs duties may apply depending on the country, and the buyer pays them.
• Depending on the country, the courier may contact you separately about duties before delivery.
• If duties are not paid within a set period, the item may be discarded automatically and cannot be reshipped.
• If customs clearance is not completed, the item may be discarded automatically and cannot be reshipped.
• Undervaluation is not supported. Notes in the remarks field are not applied.

4. How to get a refund

• If you need a refund within the refund period, request it directly from your order history.
• Profile picture (top right) - Shipping/Orders - Order history - Cancel

Random items

If an agency album includes random components, each one has an equal chance.