ATEEZ

ATEEZ (에이티즈) 14TH MINI ALBUM [GOLDENHOUR : Part.5] (POCAALBUM) meet and call event in LA

Event info

• Sales period: Sep 16 - Sep 19, 2026 (KST)
• Winners announced: Sep 21, 2026 18:00 (KST)
• Event: Oct 19, 2026
• Release date: Jun 26, 2026 (KST)
• Sales period (exact): Sep 16, 2026 15:00 (KST) - Sep 19, 2026 23:59 (KST)
• Options: in-person fansign, 1:1 video call
• Limited-time product.
• Albums bought through this product count 100% toward Hanteo Chart, Circle Chart and Music Bank chart sales, both online and offline.

Event details

Schedule

• Part 1, in-person fansign: Oct 19, 2026 (Mon) 18:30 (local time)
• Part 2, 1:1 video call: after Part 1 ends
• The event schedule may change depending on the artists' schedule.
• Some members may be unable to attend because of unavoidable circumstances or schedules. Notice of an absence may come just before the event.

Location: LA. Entry time and the detailed venue are announced separately to winners only.

Entry period: Sep 16, 2026 (Wed) 15:00 KST - Sep 19, 2026 (Sat) 23:59 KST

Winners announced: After Sep 21, 2026 (Mon) 18:00 KST, on the Makestar event page and by individual notice to winners

How to enter: Winners are chosen from people who buy ATEEZ (에이티즈) 14TH MINI ALBUM [GOLDENHOUR : Part.5] (POCAALBUM) on this event page during the entry period.

• Part 1, in-person fansign: 50 winners in total (30 signing + 20 viewing)
• Part 2, video call: 15 winners per member, 120 in total
• You can enter parts 1 and 2 together and win both.
• You cannot buy for or take part in the same member more than once. If you buy more than once for the same member, only one counts.
• The number of entries is unrelated to the number of orders. You get one entry for every album you buy in this event. Example: buy 10 items and get 10 entry tickets; buy 24 items and get 24 entry tickets.
• Orders marked payment complete are entered automatically. If you place several orders, you are entered as many times as the total quantity you bought.
• You still receive the Makestar perks if you choose not to enter.
• The event venue is announced individually, by email, only to winners 7 days before the event.
• If you live in the event region, you can verify your identity with an official ID card instead of a passport.
• Entries are based on the event entry info you type when ordering (name, date of birth, phone number, messenger and ID).
• The name on the signing sheet is the Starmaker name you typed at purchase. Only Korean (up to 5 characters) or English (up to 10 characters) is possible. Requests for modifiers, drawings, symbols or P.S. notes, whether through brackets in the Starmaker name or in a request field, are not applied. The Starmaker name cannot be changed after sales end. If it is not written in the required format, your real name is used instead.
• After the entry period ends, requests to change applicant or messenger info are never accepted. If a wrong entry makes it hard to verify you on the event day, you will be told you cannot take part. Makestar is explaining this because past change requests caused operational difficulties.

Makestar perks

Part 1, in-person fansign: all entrants

1. 1 Makestar-exclusive photocard (Rabbit-Ateez (토끼티즈) ver.)

• 1 random card per album, 1 of 8
• Buy 8 albums in one order to get a non-duplicate photocard set

Fansign signing winners (30 in total)

1. Fansign admission ticket
2. 1 set of signing sheets made out to your name (8 types in total)

Fansign viewing winners (20 in total)

1. Fansign admission ticket

SPECIAL EVENT

1. Photo time

• Props are prepared by the organizer.

1. Mini meet and greet

• The members come down from the stage, walk around the audience seats and greet fans.

SPECIAL GIFT

1. 8 of the fansign winners are chosen to receive a signed Polaroid (1 per member, 8 in total).

Part 2, 1:1 video call: all entrants

1. 1 Makestar-exclusive photocard (Coconut (코코넛) ver.)

• 1 random card per album, 1 of 8
• Buy 8 albums in one order to get a non-duplicate photocard set

1. Buy 8 or more albums in one order to get 2 extra exclusive unit photocards (Hug Me (나 안아) ver.)

• 2 random cards of 4 types
• Buy 16 albums in one order to get a non-duplicate unit photocard set

1:1 video call winners

1. 1:1 video call with the member you entered for
2. 1 signing sheet made out to your name from the member you entered for

SPECIAL GIFT

1. 8 of the winners are chosen to receive a signed Polaroid (1 per member, 8 in total).

Entrant info notes

• If you live abroad, write your own contact number with the country code, not a freight forwarder's or someone else's number. Makestar is not responsible for any disadvantage caused by a number that cannot be reached.

1. When you order, write the entrant's real name and the entrant's email in the order info. Foreign entrants write the name in English as on the passport and include the country code in the phone number.
2. Entries are based on the event entry info you type when ordering (name, phone number, date of birth, messenger and ID), not on your member profile. International applicants must apply using the English name exactly as it appears on their passport.

• To change entry info before the deadline, cancel the existing order and buy again.
• Customer service cannot change entrant info.

1. Only the winner can take part, and contact details and info cannot be changed after you enter. Enter accurate info when you order. Nicknames and aliases are not accepted. Use your real name.
2. Enter info for only one person per order. If you enter info for two or more people, only one is recognized as the entry info, per the organizer's criteria. The organizer is not responsible for problems caused by not reading this.
3. The video call event runs only on Line.
4. Make sure the messenger ID you enter allows friend search and friend requests. Makestar is not responsible for problems if the messenger info you gave cannot be added or registered.

Video call event notes

• From Apr 13, 2026, minors under 14 cannot enter or take part in events. Notice: https://www.makestar.com/notice/500935
• The video call event runs only on Line.

1. The event is held on the video call ID you provided. The ID cannot be changed after you enter.
2. The artist and the winner hold the video call, and the call ends when the set time is up.
3. One day before the event and on the day it starts, an event confirmation message is sent through the messenger channel you entered. Reply to the request to confirm your info and the friend request message.
4. If you do not answer, reject or hang up on your turn twice or more, you get one more call at the very end. If the call still does not connect, the video call cannot take place and you are told it cannot be held again.
5. Problems with the winner's network connection or device settings may make the event hard to run.

• If the call fails to connect or is cut off because of the network, it may not be possible to redo it. Check your network, screen and audio settings in advance.

1. If you reject the call or hang up on your turn, it is treated as not taking part and the call cannot go ahead.
2. If the winner does not end the call, the staff may end it by force as the schedule requires.
3. Do not ask the artist private questions or make unreasonable requests. For swearing, blame or inappropriate behavior, the staff may end the call by force.
4. For smooth running, do not call or contact the organizer. Calling back means you may be barred from the event.
5. ID is checked before the event starts. Have your ID ready.

• No other means of verification works. Only a physical ID card with a photo is accepted. Photos, scans, and copies or certificates of registration are never accepted.
• If you cannot be verified, for example because you do not have your ID, you cannot take part.
• Korean adults: resident registration card, driver's license, passport
• Korean minors aged 14 or older: middle or high school student ID, passport, nationally recognized certificate showing date of birth
• Foreigners: passport, alien registration card
• Only IDs that have not expired are accepted.

1. Only the winner can take part. If the call connects with someone other than the winner, or two or more people take part, the call may be ended by force.
2. The name written on your signing sheet is the Starmaker name you typed at purchase. Only Korean (up to 5 characters) or English (up to 10 characters) is possible.

• Requests for modifiers, drawings, symbols or P.S. notes, whether through brackets in the Starmaker name or in a request field, are not applied.
• The Starmaker name cannot be changed after sales end. If it is not written in the required format, your real name is used instead.
• Makestar is not responsible for situations caused by not reading this notice, so read it carefully.
• Makestar is not responsible for accidents caused by ignoring the notes above or the staff's instructions.
• This event may be partly changed or cancelled without prior notice.

In-person fansign notes

This event is held in LA. Enter only if you can attend on site.

• From Apr 13, 2026, minors under 14 cannot enter or take part in events. Notice: https://www.makestar.com/notice/500935

1. ID is checked before entry. Have your ID ready.

• No other means of verification works. Only a physical ID card with a photo is accepted. Photos, scans, and copies or certificates of registration are never accepted.
• If you cannot be verified, for example because you do not have your ID, you cannot take part.
• US adults: passport, driver's license, or a government-issued ID with photo, date of birth and name
• US minors aged 14 or older: passport, or a middle or high school student ID with photo, date of birth and name
• Non-US nationals: passport
• Only IDs that have not expired are accepted.

1. Winner check-in and number tickets are available from 90 minutes before the event starts. Seats are assigned by a draw on site.
2. Winner check-in and entry are possible only at the set times. If you are late, you cannot enter or take part.
3. Buying on someone's behalf is allowed, but only the person who entered can attend. Winning tickets cannot be transferred or sold. If a transfer or identity theft is found, you are removed from the venue and excluded from all of that artist's later events.
4. Sit at your numbered seat before the event starts. Moving seats after entry is strictly limited. If you stand up, change seats on your own or move seats, you may be removed.
5. Makestar is not responsible for disadvantages caused by not following the staff, such as arguing with other fans, swapping number tickets, moving seats or not lining up in order. You are treated as not wanting to take part and removed.
6. If you leave the venue without permission, you cannot re-enter.
7. The only gift allowed is a handwritten letter. Any other gift is returned to the person who handed it over.

• You can give the artists a handwritten letter, but not directly, for safety. Use the letter box or the staff.

1. You cannot use personal cheering items (placards, personal banners and so on) at this event.

• To keep the venue comfortable, do not set up cameras or leave belongings anywhere other than your own seat.

1. Fan items cannot be handed over at this event.
2. You can take photos and videos from your own seat during the event, but all filming and recording is banned once you move to take part. When you move, leave camera gear, phones, earphones and other electronics at your seat to avoid misunderstandings.

• If you are caught filming, recording or using electronics during the event, you may be barred from taking part, have your data deleted on site and be removed.
• Makestar is not responsible for damage to filming or recording devices when they are taken to delete data.

1. Flash, AF assist light and strobe light are banned when taking photos.
2. Photos and videos, as well as selfie sticks and tripods, are allowed only at your own seat. You may be asked to stop if you go over a proper height and bother other attendees.
3. Live streaming on social media during the event is banned. If caught, you are removed whether or not you take part.
4. No doodles or stickers directly on skin, and no physical contact such as hand touching. If you go too far or use inappropriate words toward the artists, the staff may take action. If you continue after a warning, you may be removed.
5. You cannot use writing tools other than the ones provided, and you cannot ask the artists to sign or doodle with your own.
6. You can get a signature only once, on the signing sheet prepared on site. Anything other than the sheet, such as photocards and personal belongings, is taken by the staff.

• No signatures on photocards, posters, albums, phone cases or other personal belongings

1. You can get one signature per member on the sheet. Stick a TO Post-it on it beforehand. If you keep changing sheets or names while getting signatures, you may be disadvantaged at later fansigns.

• Names can be written only in Korean or English.
• Mark the page for each member's signature with a Post-it or index tab beforehand.
• Question Post-its, requests and demands are not allowed (for example, asking for a drawing or a P.S.).
• Show good manners toward the artists. If inappropriate words and behavior toward the artists are serious or keep repeating, the staff may remove you.
• Take care of your valuables. The organizers are not responsible for damage, loss or theft of belongings caused by your own carelessness.
• Makestar is not responsible for accidents caused by ignoring the notes above or the staff's instructions.
• This event may be partly changed or cancelled without prior notice.

1. Alternative Method of Entry

• No purchase necessary. You can enter without buying an album by joining the Alternative Method of Entry social media event during the application period. A purchase does not increase your chances of winning.
• How to enter: Go to @makestar_global on Instagram or X, join the designated social media event, and submit the required Google Form by 23:59 KST on Sep 19, 2026.
• Entries made this way do not get purchaser perks, photocard perks or any other winner perks.

Notes for all buyers

The organizer is not responsible for problems caused by not reading the notes below.

1. Items bought during the entry period cannot be cancelled or refunded at your own discretion after entry closes. Only cancellations requested by Sep 19, 2026 (Sat) 23:59 KST are possible, and later requests cannot be cancelled or refunded. Cancelling also removes you from the draw, so check before you buy.
2. You can enter more than once and win more than once.

• Buying on someone's behalf is allowed, but only the winner can take part in the event. No one can attend on the winner's behalf.

1. After winners are announced, customer service never changes the entrant's real name, contact details or video call channel ID. When you order, check that you put the entrant's real name as the orderer name and the entrant's email as the orderer email. Also check that your info lets you take part and that your phone number can receive calls.
2. To check duplicate wins and run the event, personal information is collected and provided as follows.

• Items collected: name, phone number, date of birth, video call channel IDs, etc.
• Purpose: confirming winners and running the event <ATEEZ(에이티즈) 14TH MINI ALBUM GOLDENHOUR : Part.5 MEET&CALL EVENT IN LA>
• Recipients: Makestar, KQ Entertainment
• Retention: destroyed within 1 year after the event ends

1. The event may be changed or cancelled without prior notice at the organizer's discretion. Some members may be unable to attend because of unavoidable circumstances.
2. This product includes an entry ticket for the winner draw, and the ticket loses its value when entry closes. So after sales close, refunds for a change of mind are not possible.

• Purchased items and rewards are produced and shipped in order after the event ends.

Process from sale to delivery

Makestar exclusive rewards go into production right after the pre-order period ends, once quantities are fixed.

• Exception: for events held overseas, shipping starts after the on-site event ends.
• Step 1: You can order until Sep 19, 2026 (Sat) 23:59 KST.
• Step 2: Right after the event ends, quantities are fixed and production of Makestar exclusive rewards (including perks) begins. Production takes about 1 to 2 weeks on average.
• Step 3: Worldwide shipping begins. The shipping schedule may shift slightly depending on production time and circumstances.

Sales, exchange and shipping info

Makestar exclusive rewards are pre-order items. Production begins right after sales end, once quantities are fixed.

1. Missing or damaged items

Take photos, and an unboxing video if possible, that show whether anything is missing or damaged. Submit them to customer service within one week of delivery so an additional shipment or exchange can be reviewed.

• Take photos or video when you first receive the parcel and unbox it.
• Take photos or video of the packaging after opening the box.
• Take photos or video that show all components.
• If a component inside the album is damaged, an exchange can take 4 to 12 weeks.
• Exchanges are not possible if 7 days have passed since receipt (per the tracking record) or if no video is attached. This also applies if you used a freight forwarder.
• Returns or exchanges sent with a courier other than the designated one are automatically sent back.
• Even if damage or missing items are confirmed, an exchange or reshipment may not be possible if there is no stock.

2. Domestic shipping

• Jeju and remote island areas may incur an extra shipping fee.

3. International shipping

• Customs duties may apply depending on the country, and the buyer pays them.
• Depending on the country, the courier may contact you separately about duties before delivery.
• If duties are not paid within a set period, the item may be discarded automatically and cannot be reshipped.
• If customs clearance is not completed, the item may be discarded automatically and cannot be reshipped.
• Undervaluation is not supported. Notes in the remarks field are not applied.

4. How to get a refund

• If you need a refund within the refund period, request it directly from your order history.
• Profile picture (top right) - Shipping/Orders - Order history - Cancel

Random items

If an agency album includes random components, each one has an equal chance.