NEXZ

NEXZ The 4th Mini Album <SAUCIN'> video call event

Event info

• This event runs only on a separate app (LiNC).
• Video call: Oct 4, 2026 (Sun) 18:30 JST
• Entry period: Sep 14, 2026 (Mon) 15:00 KST - Sep 17, 2026 (Thu) 23:59 KST
• Winners announced: Sep 18, 2026 (Fri) 11:00 KST or later

Event details

Schedule: Oct 4, 2026 (Sun) 18:30 JST

• The event schedule may change depending on the artist's schedule.
• Some members may be unable to attend because of unavoidable circumstances or schedules. Notice of an absence may come just before the event.

Entry period: Sep 14, 2026 (Mon) 15:00 KST - Sep 17, 2026 (Thu) 23:59 KST

Winners announced: After Sep 18, 2026 (Fri) 11:00 KST, on the Makestar event page and by individual notice to winners

How to enter: Winners are chosen from people who buy NEXZ The 4th Mini Album <SAUCIN'> on this event page during the entry period.

• Individual video call: 70 winners in total (10 per member)

SPECIAL EVENT

7 of the individual video call winners (1 per member) get a 3-minute video call with the member they entered for.

• You are entered into the SPECIAL EVENT automatically when you enter the individual video call.
• If you win the SPECIAL EVENT, the video call you entered is replaced by the SPECIAL EVENT.
• The SPECIAL EVENT is held last in the individual video call event.

Entry rules

• You can buy for several members and win for several members.
• The number of entries is unrelated to the number of orders. You get one entry for every album you buy in this event. Example: buy 10 items and get 10 entry tickets; buy 24 items and get 24 entry tickets.
• Orders marked payment complete are entered automatically. If you place several orders, you are entered as many times as the total quantity you bought.
• You still receive the Makestar perks if you choose not to enter.
• The event venue is announced individually, by email, only to winners 1 to 3 days before the event.
• If you live in the event region, you can verify your identity with an official ID card instead of a passport.
• Entries are based on the event entry info you type when ordering (name, date of birth, phone number, messenger and ID).
• The name written in your album is the entrant name you typed at purchase. Only Korean or English is possible. Requests for modifiers, drawings, symbols or P.S. notes are not applied.

Makestar perks

For all video call entrants

1. 1 unpublished selfie photocard (outfit-of-the-day ver., 7 types)

• 1 random card per album, 1 of 7
• Buy 7 albums in one order to get a non-duplicate set of all 7 photocards

For video call winners (63)

1. 1:1 video call with the artist
2. 1 album signed with your name (one of the albums you bought)

For special video call winners (7)

1. 1:1 video call with the artist (3 minutes)
2. 1 album signed with your name (one of the albums you bought)
3. 1 signed Polaroid of the member you entered for, in a pose you choose

• The pose requested by the winner is photographed. An unreasonable pose request is changed to an ordinary pose.

Entrant info notes

• If you live abroad, write your own contact number with the country code, not a freight forwarder's or someone else's number. Makestar is not responsible for any disadvantage caused by a number that cannot be reached.

1. When you order, write the entrant's real name and the entrant's email in the order info. Foreign entrants write the name in English as on the passport and include the country code in the phone number.
2. Entries are based on the event entry info you type when ordering (name, phone number, date of birth, messenger and ID), not on your member profile. International applicants must apply using the English name exactly as it appears on their passport.

• To change entry info before the deadline, cancel the existing order and buy again.
• Customer service cannot change entrant info.

1. Only the winner can take part, and contact details and info cannot be changed after you enter. Enter accurate info when you order. Nicknames and aliases are not accepted. Use your real name.
2. Enter info for only one person per order. If you enter info for two or more people, only one is recognized as the entry info, per the organizer's criteria. The organizer is not responsible for problems caused by not reading this.

Video call event notes

• From Apr 13, 2026, minors under 14 cannot enter or take part in events. Notice: https://www.makestar.com/notice/500935

1. This event runs only on a separate app (LiNC) and on no other channel. Makestar does collect a KakaoTalk or Line ID during purchase, but only as an emergency contact.

• If you have not downloaded the app, signed up and entered the entry code before the event, you cannot take part.
• If you have not allowed camera, microphone and photo-saving access before the event, you cannot take part.

1. The artist and the winner hold the video call, and the call ends when the set time is up.
2. One day before the event and on the day it starts, an event confirmation message is sent through the messenger channel you entered. Reply to the request to confirm your info and the friend request message.
3. If you do not answer, reject or hang up on your turn twice or more, you get one more call at the very end. If the call still does not connect, the video call cannot take place and you are told it cannot be held again.
4. Problems with the winner's network connection or device settings may make the event hard to run.

• If the call fails to connect or is cut off because of the network, it may not be possible to redo it. Check your network, screen and audio settings in advance.

1. If you reject the call or hang up on your turn, it is treated as not taking part and the call cannot go ahead.
2. If the winner does not end the call, the staff may end it by force as the schedule requires.
3. Do not ask the artist private questions or make unreasonable requests. For swearing, blame or inappropriate behavior, the staff may end the call by force.
4. For smooth running, do not call or contact the organizer. Calling back means you may be barred from the event.
5. ID is checked before the event starts. Have your ID ready.

• No other means of verification works. Only a physical ID card with a photo is accepted. Photos, scans, and copies or certificates of registration are never accepted.
• If you cannot be verified, for example because you do not have your ID, you cannot take part.
• Korean adults: resident registration card, driver's license, passport
• Korean minors aged 14 or older: middle or high school student ID, passport, nationally recognized certificate showing date of birth
• Foreigners: passport, alien registration card
• Only IDs that have not expired are accepted.

1. Only the winner can take part. If the call connects with someone other than the winner, or two or more people take part, the call may be ended by force.
2. The name written in your album is the entrant name you typed at purchase. Only Korean or English is possible.

• Requests for modifiers, drawings, symbols or P.S. notes are not applied.
• Makestar is not responsible for situations caused by not reading this notice, so read it carefully.
• Makestar is not responsible for accidents caused by ignoring the notes above or the staff's instructions.
• This event may be partly changed or cancelled without prior notice.

Notes for all buyers

The organizer is not responsible for problems caused by not reading the notes below.

1. Items bought during the entry period cannot be cancelled or refunded at your own discretion after entry closes. Only cancellations requested by Sep 17, 2026 (Thu) 23:59 KST are possible, and later requests cannot be cancelled or refunded. Cancelling also removes you from the draw, so check before you buy.
2. You can enter more than once and win more than once.

• Buying on someone's behalf is allowed, but only the winner can take part in the event. No one can attend on the winner's behalf.

1. After winners are announced, customer service never changes the entrant's real name, contact details or video call channel ID. When you order, check that you put the entrant's real name as the orderer name and the entrant's email as the orderer email. Also check that your info lets you take part and that your phone number can receive calls.
2. To check duplicate wins and run the event, personal information is collected and provided as follows.

• Items collected: name, phone number, date of birth, video call channel IDs, etc.
• Purpose: confirming winners and running the event <NEXZ The 4th Mini Album <SAUCIN'> VIDEO CALL EVENT>
• Recipients: Makestar, JYP Entertainment
• Retention: destroyed within 1 year after the event ends

1. The event may be changed or cancelled without prior notice at the organizer's discretion. Some members may be unable to attend because of unavoidable circumstances.
2. This product includes an entry ticket for the winner draw, and the ticket loses its value when entry closes. So after sales close, refunds for a change of mind are not possible.

• Purchased items and rewards are produced and shipped in order after the event ends.

Process from sale to delivery

Makestar exclusive rewards go into production right after the pre-order period ends, once quantities are fixed.

• Exception: for events held overseas, shipping starts after the on-site event ends.
• Step 1: You can order until Sep 17, 2026 (Thu) 23:59 KST.
• Step 2: Right after the event ends, quantities are fixed and production of Makestar exclusive rewards (including perks) begins. Production takes about 1 to 2 weeks on average.
• Step 3: Worldwide shipping begins. The shipping schedule may shift slightly depending on production time and circumstances.

Sales, exchange and shipping info

Makestar exclusive rewards are pre-order items. Production begins right after sales end, once quantities are fixed.

1. Missing or damaged items

Take photos, and an unboxing video if possible, that show whether anything is missing or damaged. Submit them to customer service within one week of delivery so an additional shipment or exchange can be reviewed.

• Take photos or video when you first receive the parcel and unbox it.
• Take photos or video of the packaging after opening the box.
• Take photos or video that show all components.
• If a component inside the album is damaged, an exchange can take 4 to 12 weeks.
• Exchanges are not possible if 7 days have passed since receipt (per the tracking record) or if no video is attached. This also applies if you used a freight forwarder.
• Returns or exchanges sent with a courier other than the designated one are automatically sent back.
• Even if damage or missing items are confirmed, an exchange or reshipment may not be possible if there is no stock.

2. Domestic shipping

• Jeju and remote island areas may incur an extra shipping fee.

3. International shipping

• Customs duties may apply depending on the country, and the buyer pays them.
• Depending on the country, the courier may contact you separately about duties before delivery.
• If duties are not paid within a set period, the item may be discarded automatically and cannot be reshipped.
• If customs clearance is not completed, the item may be discarded automatically and cannot be reshipped.
• Undervaluation is not supported. Notes in the remarks field are not applied.

4. How to get a refund

• If you need a refund within the refund period, request it directly from your order history.
• Profile picture (top right) - Shipping/Orders - Order history - Cancel

Random items

If an agency album includes random components, each one has an equal chance.