NouerA

NouerA 4th Mini Album [.exe] (POCAALBUM) 1:1 video call event Part.2

Event info

• Sales period: Sep 4 - Sep 8, 2026 (KST)
• Winners announced: Sep 8, 2026 18:00 (KST)
• Video call: Sep 13, 2026
• Release date: Jul 27, 2026 (KST)
• Sales period (exact): Sep 4, 2026 16:00 (KST) - Sep 8, 2026 00:59 (KST)
• Limited-time product.
• Albums bought through this product count 100% toward Hanteo Chart, Circle Chart and Music Bank chart sales, both online and offline.

Options

Each option costs ₩15,130 and includes 1 NouerA 4th Mini Album [.exe] (POCAALBUM), 1 unpublished selfie photocard (Agungbbang (아궁빵) ver., 1 of 7 random) and 1 entry ticket for a 1:1 video call with the member you choose.

• Gihyeon (기현) 1:1 video call
• Junpyo (준표) 1:1 video call
• Hyeonjun (현준) 1:1 video call
• Yuseop (유섭) 1:1 video call
• Rin (린) 1:1 video call
• Pan (판) 1:1 video call
• Miraku (미라쿠) 1:1 video call

Event details

Schedule: Sep 13, 2026 (Sun)

• The event schedule may change depending on the artist's schedule.
• Some members may be unable to attend because of unavoidable circumstances or schedules. Notice of an absence may come just before the event.

Entry period: Sep 4, 2026 (Fri) 16:00 - Sep 8, 2026 (Tue) 00:59 KST

Winners announced: After Sep 8, 2026 (Tue) 18:00 KST, on the Makestar event page, on the Makestar Weidian (웨이디엔) winners page and by individual notice to winners

How to enter: Winners are chosen from people who buy NouerA 4th Mini Album [.exe] (POCAALBUM) on this event page during the entry period.

• Video call event: 35 winners in total (5 per member, including 7 special)

Special event

7 of the video call winners are chosen to get a 5-minute call (5 minutes in total, 1 winner per member).

• The special winners are published together with the winner list.

Entry rules

• You can enter for several members and win for several members. If you win more than once for the same member, only one call counts.
• The number of entries is unrelated to the number of orders. You get one entry for every album you buy in this event. Example: buy 10 items and get 10 entry tickets; buy 24 items and get 24 entry tickets.
• Orders marked payment complete are entered automatically. If you place several orders, you are entered as many times as the total quantity you bought.
• You still receive the Makestar perks if you choose not to enter.
• If you live in the event region, you can verify your identity with an official ID card instead of a passport.
• Entries are based on the event entry info you type when ordering (name, date of birth, phone number, messenger and ID).
• After the entry period ends, requests to change applicant or messenger info are never accepted. If a wrong entry makes it hard to verify you on the event day, you will be told you cannot take part. Makestar is explaining this because past change requests caused operational difficulties.

Makestar perks

For all video call entrants

1. 1 unpublished selfie photocard (Agungbbang (아궁빵) ver.)

• 1 random card per album, 1 of 7
• Buy 7 albums in one order to get a non-duplicate set of all 7 photocards

For 1:1 video call winners

1. 1:1 video call with the member you entered for

• 2 minutes 30 seconds per person
• You can enter and win for several members
• The video call runs only on the Face Talk function of the WeChat app

1. 1 signed card made out to your name, from the member you entered for
2. 1 signed photocard of the member you entered for

• Same image as the entrant photocard

SPECIAL EVENT 1

7 of the video call winners are chosen to get a 5-minute call (5 minutes in total, 1 winner per member).

• The special winners are published together with the winner list.

Entrant info notes

• If you live abroad, write your own contact number with the country code, not a freight forwarder's or someone else's number. Makestar is not responsible for any disadvantage caused by a number that cannot be reached.

1. When you order, write the entrant's real name and the entrant's email in the order info. Foreign entrants write the name in English as on the passport and include the country code in the phone number.
2. Entries are based on the event entry info you type when ordering (name, phone number, date of birth, messenger and ID), not on your member profile. International applicants must apply using the English name exactly as it appears on their passport.

• To change entry info before the deadline, cancel the existing order and buy again.
• Customer service cannot change entrant info.

1. Only the winner can take part, and contact details and info cannot be changed after you enter. Enter accurate info when you order. Nicknames and aliases are not accepted. Use your real name.
2. Enter info for only one person per order. If you enter info for two or more people, only one is recognized as the entry info, per the organizer's criteria. The organizer is not responsible for problems caused by not reading this.
3. The video call event runs only on WeChat.
4. Make sure the messenger ID you enter allows friend search and friend requests. Makestar is not responsible for problems if the messenger info you gave cannot be added or registered.

Video call event notes

• From Apr 13, 2026, minors under 14 cannot enter or take part in events. Notice: https://www.makestar.com/notice/500935
• The video call event runs only on WeChat.

1. The event is held on the video call channel ID you provided. The messenger and ID cannot be changed after you enter.
2. The artist and the winner hold the video call, and the call ends when the set time is up.
3. One week before the event and on the day it starts, an event confirmation message is sent through the messenger channel you entered. Reply to the request to confirm your info and the friend request message.
4. If you do not answer, reject or hang up on your turn twice or more, you get one more call at the very end. If the call still does not connect, the video call cannot take place and you are told it cannot be held again.
5. Problems with the winner's network connection or device settings may make the event hard to run.

• If the call fails to connect or is cut off because of the network, it may not be possible to redo it. Check your network, screen and audio settings in advance.

1. If you reject the call or hang up on your turn, it is treated as not taking part and the call cannot go ahead.
2. If the winner does not end the call, the staff may end it by force as the schedule requires.
3. Do not ask the artist private questions or make unreasonable requests. For swearing, blame or inappropriate behavior, the staff may end the call by force.
4. For smooth running, do not call or contact the organizer. Calling back means you may be barred from the event.
5. ID is checked before the event starts. Have your ID ready.

• No other means of verification works. Only a physical ID card or passport is accepted. Photos, scans, and copies or certificates of registration are never accepted.
• Only IDs that have not expired are accepted.

1. Only the winner can take part. If the call connects with someone other than the winner, or two or more people take part, the call may be ended by force.
2. The name written on your card is your real name or the name you want to receive, collected in advance. Only Korean or English up to 5 characters is possible, and no modifiers or P.S. notes.

• Makestar is not responsible for situations caused by not reading this notice, so read it carefully.
• Makestar is not responsible for accidents caused by ignoring the notes above or the staff's instructions.
• This event may be partly changed or cancelled without prior notice.

Notes for all buyers

The organizer is not responsible for problems caused by not reading the notes below.

1. Items bought during the entry period cannot be cancelled or refunded at your own discretion after entry closes. Only cancellations requested by Sep 8, 2026 (Tue) 00:59 KST are possible, and later requests cannot be cancelled or refunded. Cancelling also removes you from the draw, so check before you buy.
2. You can enter more than once and win more than once.

• Buying on someone's behalf is allowed, but only the winner can take part in the event. No one can attend on the winner's behalf.

1. After winners are announced, customer service never changes the entrant's real name, contact details or video call channel ID. When you order, check that you put the entrant's real name as the orderer name and the entrant's email as the orderer email. Also check that your info lets you take part and that your phone number can receive calls.
2. To check duplicate wins and run the event, personal information is collected and provided as follows.

• Items collected: name, phone number, date of birth, video call channel IDs, etc.
• Purpose: confirming winners and running the event <NouerA 4th Mini Album [.exe] (POCAALBUM) 1:1 VIDEO CALL EVENT Part.2>
• Recipients: Makestar, NOUER Entertainment (누아엔터테인먼트)
• Retention: destroyed within 1 year after the event ends

1. The event may be changed or cancelled without prior notice at the organizer's discretion. Some members may be unable to attend because of unavoidable circumstances.
2. This product includes an entry ticket for the winner draw, and the ticket loses its value when entry closes. So after sales close, refunds for a change of mind are not possible.

• Purchased items and rewards are produced and shipped in order after the event ends.

Process from sale to delivery

Makestar exclusive rewards go into production right after the pre-order period ends, once quantities are fixed.

• Exception: for events held overseas, shipping starts after the on-site event ends.
• Step 1: You can order until Sep 8, 2026 (Tue) 00:59 KST.
• Step 2: Right after the event ends, quantities are fixed and production of Makestar exclusive rewards (including perks) begins. Production takes about 1 to 2 weeks on average.
• Step 3: Worldwide shipping begins. The shipping schedule may shift slightly depending on production time and circumstances.

Sales, exchange and shipping info

Makestar exclusive rewards are pre-order items. Production begins right after sales end, once quantities are fixed.

1. Missing or damaged items

Take photos, and an unboxing video if possible, that show whether anything is missing or damaged. Submit them to customer service within one week of delivery so an additional shipment or exchange can be reviewed.

• Take photos or video when you first receive the parcel and unbox it.
• Take photos or video of the packaging after opening the box.
• Take photos or video that show all components.
• If a component inside the album is damaged, an exchange can take 4 to 12 weeks.
• Exchanges are not possible if 7 days have passed since receipt (per the tracking record) or if no video is attached. This also applies if you used a freight forwarder.
• Returns or exchanges sent with a courier other than the designated one are automatically sent back.
• Even if damage or missing items are confirmed, an exchange or reshipment may not be possible if there is no stock.

2. Domestic shipping

• Jeju and remote island areas may incur an extra shipping fee.

3. International shipping

• Customs duties may apply depending on the country, and the buyer pays them.
• Depending on the country, the courier may contact you separately about duties before delivery.
• If duties are not paid within a set period, the item may be discarded automatically and cannot be reshipped.
• If customs clearance is not completed, the item may be discarded automatically and cannot be reshipped.
• Undervaluation is not supported. Notes in the remarks field are not applied.

4. How to get a refund

• If you need a refund within the refund period, request it directly from your order history.
• Profile picture (top right) - Shipping/Orders - Order history - Cancel

Random items

If an agency album includes random components, each one has an equal chance.